merSETA Vacancies: Client Liaison Officer x 3 in Gauteng


Are you passionate about fostering skills development and client satisfaction in the manufacturing and engineering sectors? The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) invites applications for the position of Client Liaison Officer at its Gauteng South Regional Office. This role presents an excellent opportunity to contribute to training initiatives and promote industry growth.

Position: Client Liaison Officer X3 (C4)
Reference Number: CLO/HO/07/06/24
Salary Level (Min. to Mid): 518,016 – 630,161 per annum
Contract Type: Fixed-Term (Aligned to SETA Licence Term)
Location: Gauteng South Regional Office

Purpose: As a Client Liaison Officer, you will implement merSETA’s Client Services strategy to enhance client satisfaction and facilitate skills development. Your role will focus on guiding companies to meet regulatory requirements, supporting training partnerships, and managing learning interventions to ensure continuous progress.

Key Responsibilities:

  • Guide companies in developing, implementing, and monitoring mandatory grants.
  • Ensure compliance with merSETA quality assurance and workplace approval policies.
  • Promote and support participation in training partnerships and learning interventions.
  • Monitor and guide employers in addressing identified gaps in learning interventions.
  • Facilitate moderation of trade testing and assessments.
  • Support capacity building initiatives and community-based programs.
  • Prepare and submit reports to the Client Relationship Manager.
  • Build and maintain relationships with stakeholders.

Qualifications and Experience:

  • NQF Level 6 National Certificate in ODETP or National Diploma, or equivalent qualification in Engineering Studies, Business Studies, Administration, Project Management, Human Resources Development, or Training.
  • NQF Level 7 qualification will be advantageous.
  • Qualified Artisan will be preferred.
  • Minimum 4 years of experience in client liaison within a technical environment related to manufacturing and engineering.
  • Experience in training and project management is advantageous.
  • Strong collaboration, project management, and relationship management skills.
  • Proficiency in computer literacy, time management, and attention to detail.
  • Knowledge of industry regulations and legislation, including Skills Development.

Additional Requirements:

  • Valid driver’s license and own legally registered transport.
  • Ability to work independently and in a team.
  • Excellent verbal and written communication skills.
  • Ability to compile reports and deliver presentations effectively.

How to apply

Application Process: Interested candidates who meet the above requirements are encouraged to apply before the closing date on 07 June 2024. Please submit a completed job application form, detailed curriculum vitae with three references, quoting the Job Title and Reference Number in the subject line to

Offer: Join merSETA and enjoy a competitive salary package, dynamic work environment, and opportunities for career growth and development. We are committed to diversity and equal opportunity, with preference given to suitably qualified Affirmative Action Candidates and People Living with Disabilities.

Note: Only short-listed candidates will be contacted. If you do not receive a response within 2 months after the closing date, please consider your application unsuccessful. The merSETA reserves the right not to make an appointment.

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