How to Check Your SASSA SRD Grant Status: A Comprehensive Guide


The South African Social Security Agency (SASSA) Social Relief of Distress (SRD) Grant has been a lifeline for many South Africans, providing essential financial assistance during times of need. Once you’ve applied for the SRD Grant, it’s crucial to stay updated on the status of your application to ensure you receive your benefits promptly. This blog post will walk you through the various methods to check your SASSA SRD Grant status, ensuring you remain informed every step of the way.

Why Check Your SRD Grant Status?

Checking the status of your SRD Grant application is important for several reasons:

  • Confirmation: Ensures that your application has been received and is being processed.
  • Updates: Provides updates on any required actions or additional documentation needed.
  • Payment Information: Informs you about payment dates and methods.

Methods to Check Your SRD Grant Status

There are several convenient ways to check the status of your SRD Grant application. Here’s a detailed look at each method:

1. Online Status Check

The most straightforward way to check your SRD Grant status is through the official SASSA SRD website.

  1. Visit the SASSA SRD Website: Go to
  2. Click on ‘Check Status’: Look for the “Check Status” button on the homepage and click it.
  3. Enter Your Details: Provide your South African ID number and the cell phone number you used when applying.
  4. Submit: Click on the “Submit” button to view the status of your application.

2. Check Status via WhatsApp

SASSA offers a convenient WhatsApp service to check your SRD Grant status.

  1. Save the SASSA WhatsApp Number: Save the number 082 046 8553 to your phone’s contacts.
  2. Send a Message: Open WhatsApp and send a message saying “Hi” to the saved number.
  3. Follow the Prompts: Follow the automated prompts to enter your ID number and cell phone number.
  4. Receive Status Update: The system will provide your application status.

3. USSD Code

For those without internet access, SASSA provides a USSD code service.

  1. Dial the USSD Code: Dial 1347737# from your mobile phone.
  2. Follow Instructions: Follow the on-screen instructions to enter your ID number and other required details.
  3. Check Status: The system will display your application status.

4. Call the SASSA Helpline

You can also check your status by calling the SASSA helpline.

  1. Call SASSA: Dial 0800 60 10 11 from your phone.
  2. Provide Details: Be ready to provide your ID number and other personal details.
  3. Receive Assistance: A SASSA representative will assist you in checking your application status.

Understanding Your SRD Grant Status

When you check your SRD Grant status, you might encounter different status messages. Here’s what they mean:

  • Application Complete: Your application has been successfully submitted and is being processed.
  • Pending: Your application is still under review. Keep checking for updates.
  • Approved: Your application has been approved, and you will soon receive payment.
  • Declined: Your application was unsuccessful. The reason for the decline will be provided.
  • Reapplication Required: Additional information or a reapplication is needed. Follow the instructions provided.

What to Do if Your Application is Declined

If your application is declined, you have the right to appeal the decision.

  1. Check Reason for Decline: Understand why your application was declined.
  2. Submit an Appeal: Visit the SASSA SRD website and follow the appeal process. Provide any additional documentation or information required.


Staying informed about the status of your SASSA SRD Grant application is crucial to ensure you receive the financial support you need. By utilizing the online portal, WhatsApp, USSD code, or calling the SASSA helpline, you can easily check your application status and stay updated on any necessary actions. For more information, visit the SASSA SRD website or contact SASSA directly.

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