Standard of Excellence bronze certificate recognises employee satisfaction
The aspirations of providing a stimulating work environment, nurturing talent and fostering personal development among staff are paying off as Rand Mutual Assurance Admin Services (RMA) is recognised in the Deloitte ‘Best Company to Work For’ survey.
“This is our first time participating in this important regional survey, and Rand Mutual Assurance both humbled and delighted to have been awarded a bronze ‘Standard of Excellence Achiever’ certificate based on our employees’ feedback,” says Neema Onsongo, General Manager Human Resources of RMA.
“This recognition is all the more pleasing as it comes in the wake of a 41 percent growth in our staff headcount following the extension of our Compensation for Occupational Injuries and Diseases (COID) license to include members from the iron, metal and steel industries.”
“The company will continue to invest in staff, as RMA employees spent a total of 422 132 hours in training during 2015 to ensure everyone within the company is empowered to deliver optimal service and grow their capabilities.”
In its 122-year history, RMA has learnt the value of attracting and retaining quality staff members who share the company’s values and dedication to those it serves. “Through creating a working environment where individuals feel empowered to give of their best, we know that we can take the work we do to greater heights,” she adds.
“This is because the talent within RMA are as passionate as we are about provision of excellent care for our nation’s workers, and they work with the company to continually improve themselves, which is also reflected in our operational efficiencies and capabilities.
“At RMA we pride ourselves on our community-mindedness, and many of our staff report that they find great personal satisfaction in initiatives such as our annual Care Week, whereby employees are encouraged to reach out to disadvantaged individuals and give back to society. This provides an ideal opportunity to reaffirm our commitment to compassion and goodwill, not only in the work we do but also in ways that make a difference in our communities,” she observes.
“We recognise that our people are central to RMA’s success, both now and in the future, and they remain RMA’s most important and valued asset. The appreciation that our staff has shown us, through their positive reviews of RMA as an employer in this independent survey, is an indication that we are on the right track for motivating our people for best optimal operational effectiveness,” concludes Onsongo