Muniserv app launched for municipal service delivery

Hlelokuhle Technologies (Pty) Ltd – a newly established software and technology company that strives to be a service provider for small-medium sized business, non-profit organizations, municipalities and commercial businesses – will launch its core product, Muniserv (Municipality at your Service). Muniserv is a mobile application that makes use of various tools such as sms, email, biling sytems and more to provide a single user interface.

There are many existing mobile application around the world that are designed for cities, countries and local government, but they all focus on features such as maps, GPS functionality, driving directions or quite often a simple mobile version of a website. However, none provide a way to capitalize on government revenues and improve communication between government and its local residents. MuniServ will ensure that municipalities have the most up-to-date, accurate and relevent data relating to account owners and property information. This will improve revenue management, service delivery and quality of life.

Users will have real time communication with their local municipalities and have full access to their municipal accounts, make instant payments, and more. The app will be available for iOS, Android and Windows Phone operating systems.

This ‘MuniServ’ app will be launched and ready from early 2017 , it will be available to any South African municipalities nationally, and can be adapted for any municipality around the African continent. Beyond that, Hlelokuhle envisions partnering with the KZN local municipalities and thereafter expand to other municipality while simulteneously providing other IT services and satisfying its current and future clients.