First National Bank (FNB) has issued over 120 000 Smart ID cards and passports through its select branches since the start of the partnership with the Department of Home Affairs.
Lee-Anne van Zyl, CEO of FNB Points of Presence says to date, FNB’s dedicated branches have collectively processed and issued 63 533 Smart ID cards and 56 738 passports to the bank’s customers
“We are delighted to be able to offer this important service to our customers in partnership with the Department of Home Affairs. The most convenient part is that the booking process is facilitated through Home Affairs’ online portal, before a customer visits the branch,” she says.
“The partnership is in line with our approach of continuous innovation to provide services that play a playing a meaningful role in society. In addition, identification is an essential part of banking, therefore, this service becomes much more essential in South Africa’s quest to broaden financial inclusion,” adds van Zyl.
Since the beginning of this year, FNB has announced several industry leading solutions including eWallet eXtra mobile bank account, its mini cashless ATM which accepts biometric identification, as well as functionality that allows consumers and businesses to open a bank account with a selfie on the bank’s App.
“Digital migration is core to our business and we are driving this priority across all our channels including our branch network. Over the years, we have been optimising our branch infrastructure to properly service the needs of our customers through a combination of self-service and assisted service,” concludes van Zyl.Generations: The Legacy (SABC1) teasers and updates for the week of 24 September 2018 through; 28 September 2018 teases that